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Trial registered on ANZCTR


Registration number
ACTRN12618001101279
Ethics application status
Approved
Date submitted
15/03/2017
Date registered
2/07/2018
Date last updated
2/07/2018
Type of registration
Retrospectively registered

Titles & IDs
Public title
Job satisfaction among Community-Based Rehabilitation (CBR) workers in caring for disabled persons in east coast region of Peninsular Malaysia
Scientific title
Job satisfaction among Community-Based Rehabilitation (CBR) workers in caring for disabled persons in east coast region of Peninsular Malaysia
Secondary ID [1] 295333 0
None
Universal Trial Number (UTN)
FRGS/2/2014/SKK07/UKM/01/1
Trial acronym
Linked study record

Health condition
Health condition(s) or problem(s) studied:
disabled person 302474 0
Condition category
Condition code
Public Health 302697 302697 0 0
Other public health

Intervention/exposure
Study type
Observational
Patient registry
False
Target follow-up duration
Target follow-up type
Description of intervention(s) / exposure
The questionnaire on job satisfaction was distributed to all selected respondents once only for each respondents. The duration to complete the questionnaires was about 8-10 minutes.
Intervention code [1] 297484 0
Not applicable
Comparator / control treatment
No control group
Control group
Uncontrolled

Outcomes
Primary outcome [1] 301455 0
The overall Job Satisfaction score is classified as

Dissatisfied = score 20 - 40
Moderate = score 41 - 60
Satisfied = 61 - 100 and
No opinion = 0

Timepoint [1] 301455 0
Job satisfaction questionnaire was used to assess satisfaction level of CBR workers once time only during data collection process (only based line)
Secondary outcome [1] 348645 0
Factor influencing satisfaction level of CBR workers
Timepoint [1] 348645 0
Data were assessed one time only as a base line data

Eligibility
Key inclusion criteria
staff of Department of Social Welfare Malaysia who were involved with CBR programme during period of study, with at least 6 months of working experience, local citizen and understand Malay and English language.
Minimum age
18 Years
Maximum age
60 Years
Sex
Both males and females
Can healthy volunteers participate?
Yes
Key exclusion criteria
Only selected CBR workers were participated in this study

Study design
Purpose
Psychosocial
Duration
Cross-sectional
Selection
Convenience sample
Timing
Retrospective
Statistical methods / analysis
Statistical Package for the Social Science (SPSS) Window version 20. Descriptive statistic was used and results were presented in mean and percentage of satisfied and dissatisfied groups. Pearson Correlation was used to test for statistically significant relationship between satisfaction score and age of the respondents, One-way ANOVA test was used to identify the relationship between satisfaction score with education level and working experience and independent t-test analysed the relationship between satisfaction scores and position of the respondents. P-value <0.05 was considered as statistically significant.

Recruitment
Recruitment status
Completed
Date of first participant enrolment
Anticipated
Actual
Date of last participant enrolment
Anticipated
Actual
Date of last data collection
Anticipated
Actual
Sample size
Target
Accrual to date
Final
Recruitment outside Australia
Country [1] 8739 0
Malaysia
State/province [1] 8739 0
Pahang
Country [2] 8740 0
Malaysia
State/province [2] 8740 0
terengganu
Country [3] 8741 0
Malaysia
State/province [3] 8741 0
Kelantan

Funding & Sponsors
Funding source category [1] 295909 0
Government body
Name [1] 295909 0
Ministry of Education Malaysia
Country [1] 295909 0
Malaysia
Primary sponsor type
Individual
Name
Prof. Dato'. Dr. Syed Mohamed Aljunid Syed Junid
Address
International Centre for Casemix and Clinical Coding
Faculty of Medicine
Universiti Kebangsaan Malaysia
56000 Cheras
Kuala Lumpur, Malaysia
Country
Malaysia
Secondary sponsor category [1] 295394 0
None
Name [1] 295394 0
Address [1] 295394 0
Country [1] 295394 0

Ethics approval
Ethics application status
Approved
Ethics committee name [1] 297190 0
University Kebangsaan Malaysia Ethic Committee
Ethics committee address [1] 297190 0
UKM Medical Centre.
Faculty of Medicine.
Jalan Yaacob Latif
Bandar Tun Razak
56000 Cheras, Kuala Lumpur Malaysia.
Ethics committee country [1] 297190 0
Malaysia
Date submitted for ethics approval [1] 297190 0
01/10/2014
Approval date [1] 297190 0
15/01/2015
Ethics approval number [1] 297190 0
FF-2015-004

Summary
Brief summary
Job satisfaction influences staff retention, motivation and performance in providing services. A considerable amount of published studies has reported on the job satisfaction level of healthcare workers, but to date, very few studies focused on Community-Based Rehabilitation (CBR) workers.
Satisfaction is one of the significant indicator to measure services provided in many sectors including healthcare providers, either primary, secondary or tertiary level. Job satisfaction is always associated with quality of care and organization performance. Also found was that job satisfaction among healthcare workers showed direct correlation between employees and patient satisfaction, prevent workers turn-over and sustainability of the services or programmes. Workers satisfaction may influence the retention rate with a particular organization and/or sustaining the services or programmes offered by the organization. The primary purpose of this study is to identify job satisfaction among Community-Based Rehabilitation (CBR) workers in Malaysia setting.
Community-Based Rehabilitation (CBR) programme is one of the World Health Organization’s initiatives through combined efforts of various relevant parties including people with disabilities, their families, communities, government and non-government health organizations, education, vocational and social institutions as well as other services to assist disabled people in community settings. Worldwide, more than 90 countries have implemented CBR programme to cater for people with disabilities in large population including Malaysia. Malaysia had implemented the first CBR programme since 1984 in Batu Rakit, Terengganu in collaboration with the Ministry of Health Malaysia. CBR programme focuses on long-term care and acts as a training centre that prepares disabled persons to enrol in special schools, employment and consequently live in community with highest ability. The CBR centre operated from 8.00 a.m. until 2 p.m., from Monday to Friday. The activities comprised of Circle time, exercise, group activity, individual activity, music, basic religious (fardhu ain), visited staff from medical team, dental team, physiotherapist, occupational therapist, dietician and teacher for disabled children.
The prevalence of persons with disability had increased since the last two decades from approximately 10% in the 1970s to 15% in 2011, and approximately 2-4% of the world population experienced some form of disabilities. Increasing number of disabled children worldwide also contribute to the statistic of persons with disability, albeit a relatively small proportion of the statistic. Malaysia as a developing country is also concerned with this increasing number of disabled persons. In the year 2012, approximately 445,006 people with various forms of disabilities have registered with The Department of Social Welfare Malaysia (DSWM) which represents 1.5% of the country’s population. Also reported in 2007, that 0.1% out of 1.5% of country’s population were contributed from 29,289 children. This proportion of population needs long-term care and it is highlighted that job satisfaction among CBR workers is significant to be evaluated due to the scarcity to find people who are willing to work with this special population.
Therefore, this study was conducted to explore job satisfaction level among CBR workers in giving care for disabled persons in Malaysia. An established Job Satisfaction Survey (JSS) scale was chosen as the instrument to measure the JS level among the CBR workers.
Trial website
Trial related presentations / publications
Public notes
Attachments [1] 1585 1585 0 0

Contacts
Principal investigator
Name 73282 0
Prof Syed Mohamed Aljunid Syed Junid
Address 73282 0
International Centre for Casemix and Clinical Coding
Faculty of Medicine
Universiti Kebangsaan Malaysia
56000 Cheras
Kuala Lumpur, Malaysia
Country 73282 0
Malaysia
Phone 73282 0
+60126383512
Fax 73282 0
Email 73282 0
Contact person for public queries
Name 73283 0
Haliza Hasan
Address 73283 0
International Centre for Casemix and Clinical Coding
Faculty of Medicine
Universiti Kebangsaan Malaysia
56000 Cheras
Kuala Lumpur, Malaysia
Country 73283 0
Malaysia
Phone 73283 0
+60129871404
Fax 73283 0
Email 73283 0
Contact person for scientific queries
Name 73284 0
Syed Mohamed Aljunid Syed Junid
Address 73284 0
International Centre for Casemix and Clinical Coding
Faculty of Medicine
Universiti Kebangsaan Malaysia
56000 Cheras
Kuala Lumpur, Malaysia
Country 73284 0
Malaysia
Phone 73284 0
+96597707656
Fax 73284 0
Email 73284 0

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Results publications and other study-related documents

Documents added manually
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Documents added automatically
SourceTitleYear of PublicationDOI
EmbaseJob satisfaction among Community-Based Rehabilitation (CBR) workers in caring for disabled persons in the east coast region of Peninsular Malaysia.2019https://dx.doi.org/10.1186/s12889-019-6520-z
N.B. These documents automatically identified may not have been verified by the study sponsor.