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The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been endorsed by the ANZCTR. Before participating in a study, talk to your health care provider and refer to this information for consumers
Trial registered on ANZCTR


Registration number
ACTRN12615000679583
Ethics application status
Approved
Date submitted
11/06/2015
Date registered
1/07/2015
Date last updated
22/01/2018
Type of registration
Retrospectively registered

Titles & IDs
Public title
A retrospective audit of the after-hours counselling service in an acute tertiary hospital.
Scientific title
A retrospective audit of the after-hours counselling service in an acute tertiary hospital.
Secondary ID [1] 286896 0
Nil
Universal Trial Number (UTN)
Trial acronym
Linked study record

Health condition
Health condition(s) or problem(s) studied:
trauma 295300 0
critically ill 295301 0
Condition category
Condition code
Injuries and Accidents 295567 295567 0 0
Other injuries and accidents
Mental Health 295568 295568 0 0
Suicide
Mental Health 295569 295569 0 0
Depression

Intervention/exposure
Study type
Observational
Patient registry
False
Target follow-up duration
Target follow-up type
Description of intervention(s) / exposure
The purpose of this study is to undertake a retrospective review of data that have been collected concerning the after-hours social work service provided at the Royal Adelaide Hospital for the period 1999 to 2015. The study will comprise a retrospective review of information that has been collected for patients seen after-hours by social workers. These data have been recorded on a single A4 page since inception of the call back service. The information that has been recorded after every call back includes referral source, time of call back, reason for call back, primary diagnosis, complexity of the case, interventions provided and the effect of call back on the provider's health the following day.
Intervention code [1] 292076 0
Not applicable
Comparator / control treatment
Not applicable.
Control group
Uncontrolled

Outcomes
Primary outcome [1] 295283 0
Since the inception of the after-hours social work service at the Royal Adelaide Hospital in 1999, social work staff providing this service have collected summary data on a per-patient basis. These composite data include the types of patients referred, referral source, their location, the type of social work involvement, complexity of the case and its perceived importance. These data are measured using categorical/descriptive terms or Likert scales.
Timepoint [1] 295283 0
Immediately following the provision of the after-hours occasion of service.
Secondary outcome [1] 315264 0
Data have been collected regarding the impact of providing these after-hours services on the provider the following day. These have been recorded using categorical and/or descriptive terms.
Timepoint [1] 315264 0
Immediately following the provision of the after-hours occasion of service.

Eligibility
Key inclusion criteria
The participants will comprise all patients who have received after-hours social work service since the inception of this service in 1999 where the social work data form has been completed.
Minimum age
18 Years
Maximum age
No limit
Sex
Both males and females
Can healthy volunteers participate?
No
Key exclusion criteria
None.

Study design
Purpose
Psychosocial
Duration
Cross-sectional
Selection
Convenience sample
Timing
Retrospective
Statistical methods / analysis
Descriptive analyses will be undertaken. As well as analysing these data collectively, trends and changes over time will be reviewed. The sample will comprise all patients who have received after hours counselling service since its inception in 1999. As such, sample size calculations were not deemed appropriate.

Recruitment
Recruitment status
Completed
Date of first participant enrolment
Anticipated
Actual
Date of last participant enrolment
Anticipated
Actual
Date of last data collection
Anticipated
Actual
Sample size
Target
Accrual to date
Final
Recruitment in Australia
Recruitment state(s)
SA
Recruitment hospital [1] 3905 0
The Royal Adelaide Hospital - Adelaide
Recruitment postcode(s) [1] 9819 0
5000 - Adelaide

Funding & Sponsors
Funding source category [1] 291450 0
Self funded/Unfunded
Name [1] 291450 0
Kathy Stiller
Country [1] 291450 0
Australia
Primary sponsor type
Individual
Name
Dr Kathy Stiller
Address
Allied Health Building
Royal Adelaide Hospital
North Terrace
Adelaide
South Australia 5000
Country
Australia
Secondary sponsor category [1] 290125 0
Individual
Name [1] 290125 0
Manoj Pereira
Address [1] 290125 0
Social Work Department
Royal Adelaide Hospital
North Terrace
Adelaide
South Australia 5000
Country [1] 290125 0
Australia
Secondary sponsor category [2] 290126 0
Individual
Name [2] 290126 0
Georgina Wire
Address [2] 290126 0
Social Work Department
Royal Adelaide Hospital
North Terrace
Adelaide
South Australia 5000
Country [2] 290126 0
Australia

Ethics approval
Ethics application status
Approved
Ethics committee name [1] 293000 0
Royal Adelaide Hospital Research Ethics Committee
Ethics committee address [1] 293000 0
Level 3 Hanson Institute
Frome Road
Adelaide 5000
Ethics committee country [1] 293000 0
Australia
Date submitted for ethics approval [1] 293000 0
Approval date [1] 293000 0
04/05/2015
Ethics approval number [1] 293000 0
not applicable quality assurance project

Summary
Brief summary
Since the inception of the after-hours social work service at the Royal Adelaide Hospital in 1999, social work staff providing this service have collected summary data on a per-patient basis. To date, these data have not been formally reviewed. The aim of this retrospective study is to transcribe the data from the hard copies into an Excel file to allow descriptive analysis of the types of patients referred, referral source, their location, the type of social work involvement, complexity of the case and its perceived importance. Additionally, data that have been collected regarding the impact of providing these after-hours services on the provider the following day will be collated. As well as analysing these data collectively, trends and changes over time will be reviewed.
Trial website
Trial related presentations / publications
Pereira M, Wire G, Stiller K. A retrospective review of the after-hours social work service in a tertiary-care public hospital in Australia. Internet Journal of Allied Health Sciences and Practice 2017;15(1),article 1.
Public notes

Contacts
Principal investigator
Name 58022 0
Mr Manoj Pereira
Address 58022 0
Social Work Department
Royal Adelaide Hospital
North Terrace
Adelaide
South Australia 5000
Country 58022 0
Australia
Phone 58022 0
61 8 82225334
Fax 58022 0
Email 58022 0
Contact person for public queries
Name 58023 0
Kathy Stiller
Address 58023 0
Allied Health Building
Royal Adelaide Hospital
North Terrace
Adelaide
South Australia 5000
Country 58023 0
Australia
Phone 58023 0
61 8 82225334
Fax 58023 0
61 8 82224279
Email 58023 0
Contact person for scientific queries
Name 58024 0
Kathy Stiller
Address 58024 0
Allied Health Building
Royal Adelaide Hospital
North Terrace
Adelaide
South Australia 5000
Country 58024 0
Australia
Phone 58024 0
61 8 82225334
Fax 58024 0
61 8 82224279
Email 58024 0

No information has been provided regarding IPD availability


What supporting documents are/will be available?

No Supporting Document Provided



Results publications and other study-related documents

Documents added manually
No documents have been uploaded by study researchers.

Documents added automatically
No additional documents have been identified.